UrnsEtc accepts the following major credit cards, Visa, Master Card.

Please be sure you include the exact billing address and phone number your credit card bank has on file for you.

If you provide incorrect information it may cause a delay in us processing your order. Your credit card will be billed once your order has been shipped.

UrnsEtc accepts money orders, cashiers checks and personal checks in U.S. dollars only. Orders are processed upon receipt of money orders and cashiers checks.

For personal checks, please allow 15 business days for clearance of funds before the order is processed.

UrnsEtc will charge a $50 fee on all returned checks.

If any urn order is canceled or returned you will be subject to a 20% restocking fee plus actual forwarding and return shipping charges.

UrnsEtc will not accept for return any product that appears to be used, soiled, or in other than original shipping condition.

Special Order products such as engraved merchandise is not returnable to UrnsEtc.

UrnsEtc stands and limits itself to all manufacturers' product warrantees for damaged or broken merchandise.

In the event of broken or damaged merchandise during shipment, UrnsEtc will replace the product and shipping costs to the customer.

Product warrantees are for defect purposes only and not for color, size, or misunderstandings.

Sales tax will be charged if applicable by law.

It is the intention to provide a customer with the exact product they need. It is the customer's responsibility to be certain that products ordered are acceptable with any cemetery/mortuary/or governmental regulations or policies.

UrnsEtc lists dimensions of all urns sold. Customers that own a niche need to be certain that the urn will fit in the niche.